Personal Data protection policy

Preamble

Personal Data protection policy on handsoon.fr

In accordance with the computer and freedom law of January 6, 1978 amended, the processing of your personal data has been the subject of a declaration to the national Commission of Informatics and Liberties (CNIL).

Guylaine TILLEAU Sarl shall take the appropriate physical, technical and organisational measures to ensure the security and confidentiality of these personal data which it is required to collect, with a view in particular to protect them against any Loss, accidental destruction, tampering and unauthorized access.

1. Identity of the Controller

Personal data are collected by Guylaine TILLEAU Sarl
RCS Paris: 823 904 388 and VAT N °: FR 13 823 904 388
Sarl with a capital of 2000 euros, whose head office is located 27 Rue Jasmin, 75016 Paris.

2. Purpose of processing the data collected

The provision of your personal data is necessary in order to allow Guylaine Tilleau Sarl to carry out the operations relating to the management of the customer relationship and those aimed at improving its services.
The personal data is thus collected and processed mainly in the context of:

  • The inscription to the newsletter Hand.sø.On of Guylaine TILLEAU Sarl which aims to inform you of the new models that you can benefit from;
  • Management of the Order
  • the preparation of invoices;
  • Delivery Management
  • Customer relationship tracking such as claims management

The optional or obligatory nature of the personal data to be provided is clearly identified on our site.

3. The Data processed

3.1. Nature of data
identity: surname, first name, address, email address, phone number, password, date of birth, order history, IP address, connection data and browsing data.

Data on means of payment:
For the purposes of payment of your orders, information and bank data are collected by Shopify or Paypal our payment providers and in particular the credit card number and the date of expiry of the credit card.
Shopify or Paypal solutions are PCI-DSS certified by Visa and Mastercard. This standard is an international security standard whose objectives are to ensure the confidentiality and integrity of the collected banking data, and thus to secure the protection of data and transactions. This information and bank data necessary for the management of your order are kept for 18 months from the date of debit only for the purpose of proof in case of any dispute of the transaction.

3.2. Time of data collection
Your personal data is collected at the time of:

  • Browsing the site and consulting the models
  • Creating your customer account
  • The order on the site
  • Adherence to the potential loyalty program
  • Registration for the newsletter Hand.sø.On
  • Making contact with customer service

4. The recipients of the data

The data collected on the site www.handsoon.fr are exclusively intended for the company Guylaine TILLEAU Sarl.

5. How to exercise your rights of access, rectification and opposition to the processing of your data

In accordance with the computer and freedom law of January 6, 1978 amended you have a right of access, correction and opposition to the information that concerns you, which you can exercise by sending your request by mail to the Customer Service Guylaine Tilleau Sarl, 27 Rue Jasmin, 75016 Paris, or by email via the contact form made available on the website www.handsoon.fr.
In addition, you may also, without having to motivate your request, oppose your data being used for commercial prospecting purposes or communicated to third parties for this purpose, by sending your request by mail to customer Service Guylaine TILLEAU Sarl, 7 Avenue de Verzy 75 017 Paris, or by e-mail via the contact form made available on the website www.handsoon.fr.
In the context of these requests you must indicate your name, first name, email address. In accordance with the regulations in force, the application must be signed and accompanied by a photocopy of an identity title bearing your signature. The address to which the answer should be sent should also be clarified. An answer will be sent to you within a maximum of 2 months following the receipt of the request.

6. Cookies

The www.handsoon.fr website uses cookies. The cookie is a computer file, stored on your computer's hard drive. It records information about your browsing on the www.handsoon.fr site, and stores information you have entered during your visit, such as the pages viewed, the date and time of the consultation, so that you no longer have Need to seize them on your next visits. This cookie can be consulted when you visit our site.
The cookies are only used by Guylaine TILLEAU Sarl in order to personalize the service offered to you.
We will keep your data for the duration necessary in relation to the purposes mentioned in this personal data Charter, unless a longer shelf life is required by law. If after two years of inactivity, we delete your personal data. You can object to the registration of such cookies by configuring your browser as follows:

I. For the Internet Explorer browser

  • In Internet Explorer, click on the "Tools" button, then on "Internet Options".
  • On the "General" tab, under "Browsing history", click on "Settings".
  • Click the "Show Files" button.
  • Click the "Name" column heading to sort all the files in alphabetical order, and then scroll through the list until files that begin with the "Cookie" prefix appear.
  • Select the cookie (or cookies that include the HAND.SØ.ON name "") and delete them
  • Close the window that contains the list of files, and then double-click OK to return to Internet Explorer.

II. For the Firefox browser

  • Go to the "Tools" tab of the browser and select the "Options" menu
  • In the window that appears, choose "Privacy" and click "Show Cookies".
  • Locate the files that contain the name " Hand.sø.On ", select them and delete them.

III. For Safari browser

  • In the browser, choose the menu "edit-Preferences".
  • Click on "Security".
  • Click "Show Cookies".
  • Select the cookies that contain the name Hand.sø.On "" and click "Clear" or "delete all".
  • After deleting the cookies, click "Done".

IV. For Google Chrome Browser

  • Click on the "Tools" menu icon.
  • Select "Options".
  • Click the Advanced tab and go to the "Privacy" section.
  • Click the "Show cookies" button.
  • Locate the files that contain the name " Hand.sø.On ", select them and delete them.
  • Click "Close" to return to the browser.

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